Remote KNX support & system rescue
ETS changes and fault-finding done remotely anywhere in the UK, and audits of systems whose installer has moved on. On site across the Isle of Wight, Hampshire and the south when a visit is needed.
What an audit covers
- Survey of the panel, devices and lines
- Check what can be read back from the bus
- Review of any partial project or documentation
- Written findings and a quote for the rebuild
- Remote support afterwards if you need it
Installer gone? Lost the ETS project file?
It's more common than you'd think. Without the project file, even a small change becomes guesswork.
I start with an audit: what's installed, what can be read back, and what it would take to get you a documented, maintainable system again. Some devices — for example those protected by a lost project password — can't be read back. I'll tell you up front what's realistic.
Remote support. With a KNX IP interface or router on site and remote access agreed with you, I can make changes, check traffic with the bus monitor and fault-find remotely. Remote sessions by arrangement.
Where
Based in Ryde, Isle of Wight. On site across Hampshire, Dorset, Sussex, Surrey and London by arrangement; remote support anywhere in the UK.
Ask about thisDo you support systems you didn't install?
Yes. Most rescue work is on systems someone else installed.
What do you need from me?
Any project file, passwords and documents you have, photos of the panel, and a description of what's wrong or what you'd like to change.
Talk to me about remote support & rescue
Send a few details and I'll come back to you with next steps or a time to talk.